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Privacy Policy

Last Updated: 8/21/2025

1. Introduction

AI SVG Generator, operated by Haseeb Ahmad ("we," "our," or "us"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service at aisvg.app.

2. Information We Collect

2.1 Personal Information

  • Account Information: Email address, password (encrypted)
  • Payment Information: Processed securely through Square (we do not store payment details)
  • Profile Data: Subscription tier, usage statistics, account preferences

2.2 Usage Data

  • Generation Data: Text prompts, generated SVG content, generation timestamps
  • Technical Data: IP address, browser type, device information, usage patterns
  • Performance Data: Service response times, error logs, feature usage

2.3 Cookies and Tracking

  • Essential Cookies: Authentication, session management, security
  • Analytics Cookies: Usage statistics, performance monitoring
  • Preference Cookies: User settings, interface preferences

3. How We Use Your Information

3.1 Service Provision

  • Process your SVG generation requests
  • Manage your account and subscription
  • Provide customer support
  • Send service-related notifications

3.2 Service Improvement

  • Anonymous Analysis: We store generated content anonymously to improve our AI models
  • Performance Optimization: Analyze usage patterns to enhance service quality
  • Feature Development: Understand user needs to develop new features

3.3 Legal and Security

  • Comply with legal obligations
  • Prevent fraud and abuse
  • Protect our rights and property
  • Ensure platform security

4. Data Sharing and Third Parties

4.1 Third-Party Services

We share data with trusted third-party services:

  • OpenAI & Together AI: Text prompts for SVG generation (processed securely)
  • Square: Payment processing (they handle payment data directly)
  • Hosting Providers: Secure data storage and service delivery

4.2 Data Protection

  • All third parties are bound by strict data protection agreements
  • Data is transmitted using encryption (HTTPS/TLS)
  • We conduct regular security assessments of our partners

4.3 No Data Sales

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention and Storage

5.1 Retention Periods

  • Account Data: Retained while your account is active
  • Generated Content: Stored anonymously for service improvement
  • Usage Logs: Retained for 12 months for security and analytics
  • Payment Records: Retained as required by law (typically 7 years)

5.2 Data Security

  • Data encrypted in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure backup and recovery procedures

5.3 Data Location

Your data is primarily stored in secure data centers. We ensure appropriate safeguards regardless of location.

6. Your Privacy Rights

6.1 Access and Control

  • Access: View your personal data and account information
  • Update: Modify your account details and preferences
  • Download: Export your generated SVG content
  • Delete: Request deletion of your account and associated data

6.2 Communication Preferences

  • Opt out of marketing communications (service notifications will continue)
  • Manage notification preferences in your account settings
  • Control cookie preferences through your browser settings

6.3 Data Portability

You can request a copy of your data in a machine-readable format.

7. Children's Privacy

Our service is available to users of all ages. However, we encourage parental supervision for users under 13. We do not knowingly collect personal information from children without parental consent where required by law.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data regardless of where it is processed, including:

  • Contractual protections with service providers
  • Compliance with international data protection standards
  • Regular security assessments and audits

9. Data Breach Notification

In the unlikely event of a data breach that affects your personal information:

  • We will notify affected users within 72 hours
  • We will provide details about what information was involved
  • We will explain the steps we are taking to address the breach
  • We will provide guidance on protective measures you can take

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We will notify users via email or platform notification
  • The updated date will be reflected at the top of this policy
  • Continued use of the service constitutes acceptance of changes
  • Significant changes will require explicit consent

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

  • Business Name: Haseeb Ahmad (Sole Proprietor)
  • Website: aisvg.app
  • Support: Available through the platform
  • Data Protection: Contact us for any privacy-related concerns

We are committed to addressing your privacy concerns promptly and transparently.